Christian Tragesser is senior DevOps Engineer for WWT “As a consultant, I???ve participated in many projects intended to improve the velocity of custom software development, application resiliency, and a preferred customer experience. Often, continuous delivery accompanied by a myriad of DevOps-related tools are targeted solutions for realizing these characteristics. However, many efforts fail to achieve their intended outcomes despite costly and emotionally draining efforts. In this talk, I intend to highlight the importance of bias and ignorance when pursuing organizational performance improvement.”
